Professional IT Support

Infinium are an experienced and trusted partner of IT support services to businesses of all sizes across the UK. We have over 20 years’ experience and pride ourselves on delivering a professional and quality support service to all our clients.

We offer a range of managed IT support packages, plus dedicated Wi-Fi End User Support that includes proactive monitoring of your Wi-Fi networks.

7-DAY IT SUPPORT DESK

Infinium deliver a 7 day IT helpdesk with telephone, email and remote support giving you peace of mind that there is someone on the end of the phone when you need it.

We can work alongside your existing IT team or become your IT department where we can support, resolve, and liaise with third party suppliers whilst you concentrate on what you do best – running your business.

No hidden costs or nasty financial surprises, allowing you to plan ahead and ensure you get the best return from your IT investment

BENEFITS OF OUR IT HELPDESK SUPPORT

  • Inclusive: 7 day a week telephone and email support. 95% of queries solved on first contact
  • Inclusive: engineer on site within 24 hours where required
  • Inclusive: remote support
  • Inclusive: critical event log monitoring
  • Inclusive: regular contact and visits from your Account Manager
  • Optional: Anti-virus, spyware and spam monitoring
  • Optional: Daily backup monitoring

Before we deliver a support contract, one of our IT Engineers will visit you and audit your existing IT infrastructure.  We will report our findings to you and make recommendations for the health of your network in the short, medium and long term.

We will also work with you to understand how your business operates and ensure that your IT strategy reflects your business objectives.

Infinium IT Solutions

SOLUTIONS

We design and install a complete range of IT solutions.

Infinium Networks

NETWORKS

We’re experienced at installing and maintaining infrastructure in all types of environments.

Infinium Wireless Solutions

WIFI

We’re experts in designing, installing and supporting Wi-Fi solutions for remote and specialist environments.

Infinium Security Solutions

SECURITY

We provide a comprehensive range of managed IT security solutions.

Infinium IT Support

SUPPORT

Our UK-based IT technical service desk is available 7 days a week.

Infinium Cloud Services

CLOUD

We have an extensive range of software, storage and backup cloud solutions.

Head Office

Unit 4 Bartle Court Business Village
Rosemary Lane
Preston
PR4 0HF

Tel: 0808 169 1551

Regional Office

Unit 3 Eclipse Office Park
High Street
Bristol
BS16 5EL

Contact Us