ISO/IEC 20000 Accredited

ISO 20000 is the international standard for Information Technology Service Management (ITSM), published by ISO (the International Organization for Standardization), and ICE (the International Electoral Commission).

It is the global standard that defines the requirements for an ITSM system. The standard compliments best practices described within the IT Infrastructure Library (ITIL) framework and ensures implementation to the ISO 20000 standard through a series of audits.

It specifies requirements for service providers to plan, establish, implement, operate, monitor, review, maintain and improve a service management system.

Infinium are pleased to be awarded this standard and our certification number is ITSMS 667481.

For further information, visit

Infinium IT Solutions


We design and install a complete range of IT solutions.

Infinium Networks


We’re experienced at installing and maintaining infrastructure in all types of environments.

Infinium Wireless Solutions


We’re experts in designing, installing and supporting Wi-Fi solutions for remote and specialist environments.

Infinium Security Solutions


We provide a comprehensive range of managed IT security solutions.

Infinium IT Support


Our UK-based IT technical service desk is available 7 days a week.

Infinium Cloud Services


We have an extensive range of software, storage and backup cloud solutions.

Head Office

Unit 4 Bartle Court Business Village
Rosemary Lane

Tel: 0808 169 1551

Regional Office

Unit 3 Eclipse Office Park
High Street
BS16 5EL

Contact Us