Support

Infinium are specialist IT helpdesk providers to the UK holiday park and professional services sectors.

It wouldn’t be realistic to expect your IT systems to perform forever without having any incidents, and since they are a crucial business asset it is important to have your systems supported.

Our team is able to provide you with a tailored level of support to meet the demands you make of your systems, ensuring you receive affordable IT helpdesk support.

7-DAY IT SUPPORT DESK

Infinium deliver a 7 day IT helpdesk with telephone, email and remote support giving you peace of mind that there is someone on the end of the phone when you need it.

We can work alongside your existing IT team or become your IT department where we can support, resolve, and liaise with third party suppliers whilst you concentrate on what you do best – running your business.

No hidden costs or nasty financial surprises, allowing you to plan ahead and ensure you get the best return from your IT investment

BENEFITS OF OUR IT HELPDESK SUPPORT

  • Inclusive: 7 day a week telephone and email support. 95% of queries solved on first contact
  • Inclusive: engineer on site within 24 hours where required
  • Inclusive: remote support
  • Inclusive: critical event log monitoring
  • Inclusive: regular contact and visits from your Account Manager
  • Optional: Anti-virus, spyware and spam monitoring
  • Optional: Daily backup monitoring

Before we deliver a support contract, one of our IT Engineers will visit you and audit your existing IT infrastructure.  We will report our findings to you and make recommendations for the health of your network in the short, medium and long term.

We will also work with you to understand how your business operates and ensure that your IT strategy reflects your business objectives.

Holiday Park WiFi & IT Solutions

SOLUTIONS

Providing IT software solutions to improve your business efficiencies.

Holiday Park WiFi & IT Solutions

NETWORKS

Our speciality is installing and maintaining infrastructure in unconventional environments.

Holiday Park WiFi & IT Solutions

WIRELESS

Specialists in providing outdoor and indoor networks

Holiday Park WiFi & IT Solutions

SECURITY

Protecting your business systems and data.

Holiday Park WiFi & IT Solutions

SUPPORT

UK based IT helpdesk available 7 days a week

Holiday Park WiFi & IT Solutions

CLOUD

Storage and backup solutions.

Head Office

Unit 4 Bartle Court Business Village
Rosemary Lane
Preston
PR4 0HF

Tel: 0808 169 1551

Regional Office

Unit 3 Eclipse Office Park
High Street
Bristol
BS16 5EL

Contact Us