WiFi Support & Services

3rd Line Wi-Fi Engineer

Preston (PR4 0HF)

Application Close Date: 1st Jul 2021 (Closed)

3rd Line Wi-Fi Engineer

Preston | Job ID: 2102 | Competitive Salary (based on experience) per year

Role Details

We have an exciting opportunity for a 3rd Line Wi-Fi Engineer to join our team.

Location: Preston, PR4 0HF

Salary: Competitive Salary subject to experience

Hours: 40 hours per week, Monday to Friday


3rd Line Wi-Fi Engineer – The Role:

The ideal candidate for the role will have existing wireless experience, with a keen interest in problem solving and providing solutions.

The 3rd Line Wi-Fi Engineer will be responsible for resolving escalated support calls from the Service Desk, liaising and supporting the field/technical engineers and communicating with clients.

The role is office based.


3rd Line Wi-Fi Engineer – Key Responsibilities:

  • Working with the support team and senior network engineers in complex fault finding and resolving issues across our deployed networks
  • Configuring equipment
  • Reacting to alerts from the Network Monitoring System
  • Management of Wi-Fi spectrum
  • Working and communicating with on-site engineers
  • Testing and certifying new equipment
  • Updating documentation and mentoring service desk engineers
  • Management of outdoor wireless equipment
  • Occasional site visits
  • Any such duties that may be required.


3rd Line Wi-Fi Engineer – You:

  • Understanding of wireless controllers, switches, access points, routers (Cambium, Cisco and Routerboard & Ubiquiti)
  • A good understanding of OSI Model
  • A good understanding of wired and wireless network architecture, specifically Wi-Fi technologies and associated configuration & installation requirements
  • An expert in wired and wireless products and technologies and their respective applications
  • Solutions oriented with good problem solving skills
  • Hands on approach with ability to work towards strict deadlines
  • Ability to work in a team environment and be able to prioritise own schedules & demonstrate time management skills


3rd Line Wi-Fi Engineer– Skills and Experience:


  • Existing experience in a helpdesk environment
  • 2nd/3rd Line Support experience
  • Experience with point to multi-point networks
  • Full UK Driving Licence


  • Relevant Vendor Qualifications (Cisco, Cambium etc).


To submit your CV for this exciting 3rd Line Wi-Fi Engineer opportunity, please email HR@infinium.co.uk.


Role Contact

Speak to Natalie Day

HR Manager

Apply for 3rd Line Wi-Fi Engineer


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