Infinium IT Ltd are pleased to announce that we have been awarded the ISO/IEC20000 IT Service Management Certificate by the British Standards Institute (BSI).
ISO 20000 is a global standard that defines the requirements for an Information Technology Service Management (ITSM) system. The standard compliments best practices described within the IT Infrastructure Library (ITIL) framework and ensures implementation to the ISO20000 standard through a series of audits.
“This is a huge achievement and I’m extremely proud of the determination of the team to provide our customers with industry leading service management provision. We can now demonstrate we have benchmarked our capabilities against internationally recognised standards that put our customers at the centre of our business processes.”
Paul Crawford, Operations Director
For further information on how our IT and Wi-fi support packages can support your business contact us on 01253 353537